Resources & Guidelines

Fire Hazard of Timber Flooring and Lining in Commercial Building

Timberzoo - Advice on Timber Posts (.pdf, 962kb)

Timberzoo - Advice on Timber Decking (.pdf, 875kb)

Recycled Timber - Structural Grading Standards (.pdf, 1.04mb)

Recycled Timber - Appearance Grading Standards (.pdf, 806kb)

Chain of Custody - certification

Queensland Timber - Technical Data Sheets

Fire Properties of Commercial Timber Floors (.pdf, 201kb)

Outdoor Timber Performance (.pdf, 1mb)

Timberzoo - Advice on Dressed Timber (.pdf, 1,021kb)

Builder - Never Stop Group Designer - NATIVE Design Workshop Photographer - Tatjana Plitt

Refunds, Returns & Timber Characteristics

At Timberzoo, we take pride in our range of recycled timber and NFG hardwoods, each with unique characteristics that reflect their history. Please note: We do not offer refunds, returns, or exchanges for change-of-mind purchases or for traits that are typical of recycled timber and common in our inventory. Dressed recycled timber naturally features marks, grain variations, and other traits once considered defects - but today, they are valued as part of the timber’s legacy. We encourage customers to inspect timber in person before purchasing. Read our full guidelines here. While we carefully consider all claims, we recommend selecting your timber with care to ensure it meets your expectations.

Building in Bushfire-Prone Areas

New planning regulations for bushfire-prone areas do not ban the use of timber, even at higher Bushfire Attack Levels (BALs). Instead, the guidelines focus on choosing the right species and ensuring proper building design for fire resistance. For more information, visit Wood Solutions, where you can register to access essential resources.

Click any image to enlarge

Building with Timber in bushfire-prone areas Design Guide 4 (.pdf, 3.04mb)

Timberzoo Chain of Custody Certificate

Cypress & Hardwood Cladding (.pdf, 1mb)

Residential Timber Decks Close To Or On The Ground (.pdf, 1mb)

Pergolas And Carports (.pdf, 1mb)

Residential Timber Decks (.pdf, 2mb)

Specifying Timber (.pdf, 1mb)

Species, Properties And Uses (.pdf, 1mb)

Species, Properties And Uses Species Tables (.pdf, 1mb)

Timberzoo - Advice on Pre-laminated Benchtops / Panels (.pdf, 437kb)

Recycled Timber - Lining Board Installation Guide (.pdf, 5.05mb)

Lining Board Installation Guide (.pdf, 1.06mb)

Collecting Your Timber - Vehicle & Loading Requirements A vast majority of loads at Timberzoo are loaded with a forklift. It is important to ensure your order can be safely loaded & transported, please review the following before arriving for collection:

Timberzoo Vehicle & Loading Requirements (.pdf, 4mb)

If unsure & to avoid disappointment, please contact us prior to arrival, we’re happy to talk through options. If any of the requirements contained in this document cannot be met, Timberzoo reserves the right to refuse loading & recommend a more suitable vehicle/trailer be used.